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BmyGuest handles personal data in accordance with GDPR – encryption, clear data processes, and secure storage.
July 9, 2025
BmyGuest is dedicated to ensuring full compliance with the General Data Protection Regulation (GDPR), which is a critical aspect of our commitment to protecting the privacy and security of our users' data.
The GDPR, which came into force on May 25, 2018, sets strict guidelines for the collection, storage and processing of personal data in the European Union. At BmyGuest, we have implemented a comprehensive set of measures to ensure that all personal data is handled in accordance with these regulations.
We protect personal data by using encryption during data transfer. Our database servers are also encrypted. When users such as guests and hosts exchange information with our servers, everything is sent in encrypted form so that no unauthorized persons can access it. Similarly, sensitive information stored on our servers is encrypted to add an extra layer of security against possible breaches.
BmyGuest uses access control measures to ensure that only authorized personnel have access to personal data. This includes the use of multi-factor authentication (MFA) for all employees, as well as role-based access controls (RBAC) that restrict access to data based on a person's job responsibilities. By implementing these measures, we minimize the risk of unauthorized access and ensure that personal data is only accessed by those who need it to perform their duties.
We prioritize transparency in our data processing activities and provide our users with clear information about how their data is collected, used, and stored. BmyGuest users have the right to access their personal data, request corrections, and demand the deletion of their data in accordance with GDPR guidelines. We have established simple procedures for users to exercise these rights, ensuring that they have full control over their personal data.
In accordance with GDPR principles, BmyGuest complies with data minimization and purpose limitation practices. This means that we only collect data that is necessary for the specific purposes for which it is processed, reducing the risk of data misuse and improving user privacy. Our privacy policy specifies which data is processed. Data is not stored longer than necessary.
In the unlikely event of a data breach, BmyGuest has established a robust action plan to quickly identify, contain, and mitigate the impact of the breach. We are committed to notifying affected users and relevant authorities within the timeframes specified in the GDPR to ensure that any potential damage is minimized and that users are kept informed throughout the process. BmyGuest's IT security policy specifies how we should act in the event of a data breach.
To maintain our high standards of data protection, BmyGuest conducts regular audits and compliance checks. These audits help us identify and address any vulnerabilities in our systems and processes, ensuring that we remain GDPR compliant and continue to protect our users' data effectively.
BmyGuest works closely with external experts, including law firms specializing in GDPR and consulting firms specializing in cyber and data security. They conduct ongoing evaluations of our data collection, data processing, and related documentation, as well as penetration tests and vulnerability assessments. They regularly evaluate our data collection, data processing, and related documentation, and they perform penetration tests and vulnerability assessments to ensure that our systems are secure and resilient to potential threats.
By complying with these comprehensive measures, BmyGuest ensures that the privacy of your employees and guests is protected and that their data is processed legally and ethically. Our commitment to GDPR compliance reflects our dedication to providing secure and reliable IT solutions for guest registration, package handling, and lending.
We will get back to you as soon as possible.
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If you have any questions about our data processing or your rights, you are always welcome to contact our Data Protection Officer.
Service
BmyGuest Cookie Information
Privacy Policy
See privacy policy
Name
BMGCookieConsent
Purpose
Records and documents the user's consent choices in accordance with applicable data protection and ePrivacy regulations.
Expiration
Up to 12 months
Cloudflare (security and bot protection)
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Protects the website from automated abuse, bot traffic, and unauthorized attacks.
Session or short-term storage
Weglot
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Saves the user's language selection and ensures correct display of translated or original content.
WordPress (consent management)
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Saves the user's choices regarding cookie categories and controls which scripts may be activated.
WordPress (login & security)
wordpress_logged_in_*wordpress_sec_*wordpress_test_cookie
Handles login, session management, and protects against unauthorized access.
Session lasting approx. 14 days
WordPress (administration)
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Stores backend settings such as layout and display options.
Up to 1 year
Mouseflow
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Analyzes user behavior such as clicks, scrolling, and navigation.
Google Analytics (Google LLC)
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Collects statistical information about the use of the website.
Up to 24 months
Google
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Handles session state in connection with Google integrations.
Up to 6 months
LinkedIn (LinkedIn Corporation)
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Supports LinkedIn Insight Tag and campaign measurement.
1 day to 12 months depending on the cookie
Snitcher
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Identifies and analyzes company visits and user journeys.
Session up to 12 months depending on cookie
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Use of cookies on the website
We use cookies to ensure that the website functions correctly and to improve your user experience. Cookies can be used, among other things, to remember your choices, such as language settings, consent choices, and technical preferences.
In addition, we use statistical cookies to analyze how the website is used, so that we can optimize its functionality, structure, and content. In some cases, cookies are also used for business-related communication and campaign measurement.
You can see a detailed overview of the cookies we use, including their purpose and expiration time, under the categories: Necessary, Functional, Statistical, and Marketing.
How long are cookies stored?
How long a cookie is stored on your device depends on the individual cookie. Some cookies are automatically deleted when you close your browser (session cookies), while others are stored for a longer period of time.
The lifetime of each cookie is specified in our cookie overview. The storage period is calculated from your most recent visit to the website.
How to reject or delete cookies
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You can also block or delete cookies via your browser settings. Please note, however, that if you reject necessary cookies, certain features on the website may not function properly.
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If you have any questions about our use of cookies or processing of personal data, please feel free to contact us at [email protected].